Cookie Policy

Last updated: 2026-04-22 · Effective: 2026-04-22

This policy explains what cookies are, how Marcomm AI uses them, and how you can manage your preferences.

You can change or withdraw your choices at any time via the page.

01

What are cookies?

Cookies are small text files stored on your device when you visit a website. They let the site remember things about your visit — like your sign-in state, language, and preferences — so you don't have to re-enter them on every page.

This policy uses "cookies" as a shorthand for cookies and similar technologies such as local storage, session storage, and pixel tags. All references to cookies include these equivalent technologies where applicable.

02

Legal basis for using cookies

Under GDPR, UK GDPR, and similar regulations, we use one of the following legal bases for each cookie category:

  • Consent: Used for functional, analytics, and marketing cookies. You can withdraw consent any time.
  • Performance of contract: Used for essential cookies necessary to deliver the service you signed up for.
  • Legitimate interests: Used for security and fraud prevention cookies, balanced against your privacy rights.
  • Legal obligation: Used where retaining certain information is required by applicable law.
03

Cookie categories

We classify cookies into four categories. Essential cookies are always active because the service cannot run without them. You can turn the others on or off at any time.

Essential

Required

Required for sign-in, security, and core service functionality. These cannot be disabled.

Legal basis: Performance of contract + legitimate interests

Functional

Remember your preferences (language, theme, display settings) to personalize your experience.

Legal basis: Consent

Analytics

Help us understand how visitors use Marcomm so we can improve the product. Fully anonymized.

Legal basis: Consent

Marketing

Used to measure the effectiveness of marketing campaigns and show relevant offers.

Legal basis: Consent

04

First-party cookies

These are cookies set directly by marcomm.work. They are used for authentication, security, and remembering your preferences.

PurposeProviderCategoryDuration
Authenticated session tokenmarcomm.workEssential30 days
OAuth callback redirect statemarcomm.workEssentialSession
CSRF token, protects against cross-site forgerymarcomm.workEssentialSession
Stores your cookie preferencesmarcomm.workEssential12 months
Remembers your selected languagemarcomm.workFunctional12 months
05

Third-party cookies and processors

Some cookies are set by third parties we work with to deliver Marcomm. These processors are bound by data processing agreements and act on our instructions.

PurposeProviderCategoryDuration
Distinguishes legitimate users from bots (bot management)CloudflareEssential30 minutes
Verifies your client passed a Cloudflare security checkCloudflareEssential30 days
Bot protection during sign-up, sign-in, and password resetCloudflare TurnstileEssentialSession
Aggregate visit analyticsGoogle AnalyticsAnalytics2 years
Behavioral analytics for UX researchMicrosoft ClarityAnalytics1 year
Aggregate visit analytics for Korean marketNaver AnalyticsAnalyticsSession
Meta ad attribution and retargetingMetaMarketing3 months
Google Ads conversion tracking and retargetingGoogle AdsMarketing13 months
Personalized retargeting advertisingCriteoMarketing13 months
TikTok ad attribution and retargetingTikTok (Bytedance)Marketing13 months
B2B campaign attribution and retargetingLinkedInMarketing1 year

Third-party processors

Below is the list of service providers we use, where they are located, and the legal basis for any international data transfers.

Infrastructure & operations

Vercel

Hosting and edge network

Privacy policy
Company
Vercel Inc.
Country
United States
Transfer basis
EU Standard Contractual Clauses (SCCs)
Cloudflare

CDN, DDoS protection, bot management (Turnstile)

Privacy policy
Company
Cloudflare, Inc.
Country
United States
Transfer basis
EU Standard Contractual Clauses (SCCs)
Google OAuth

Social sign-in

Privacy policy
Company
Google LLC
Country
United States
Transfer basis
EU Standard Contractual Clauses + adequacy decision
Neon

Managed Postgres database

Privacy policy
Company
Neon Inc.
Country
United States (ap-southeast-1 region available)
Transfer basis
EU Standard Contractual Clauses (SCCs)
Resend

Transactional email delivery (verification, password reset)

Privacy policy
Company
Resend Inc.
Country
United States
Transfer basis
EU Standard Contractual Clauses (SCCs)
Sentry

Error tracking and performance monitoring

Privacy policy
Company
Functional Software, Inc.
Country
United States
Transfer basis
SCCs

Payment

Polar

Payment processing / subscriptions

Privacy policy
Company
Polar Software, Inc.
Country
United States
Transfer basis
SCCs

Analytics

Google Analytics

Traffic analytics & service improvement

Privacy policy
Company
Google LLC
Country
United States
Transfer basis
EU Standard Contractual Clauses + adequacy decision
Microsoft Clarity

Session replay · heatmaps

Privacy policy
Company
Microsoft Corporation
Country
United States
Transfer basis
SCCs + DPF
NAVER Analytics

Analytics for Korean market

Privacy policy
Company
NAVER Corp.
Country
Republic of Korea
Transfer basis
Domestic processing

Advertising

Meta

Facebook & Instagram ads / Pixel

Privacy policy
Company
Meta Platforms Ireland Ltd. / Meta Platforms, Inc.
Country
Ireland / United States
Transfer basis
SCCs + DPF
Google Ads

Search & display ads / conversion tracking

Privacy policy
Company
Google LLC
Country
United States
Transfer basis
EU Standard Contractual Clauses + adequacy decision
Criteo

Retargeting advertising

Privacy policy
Company
Criteo S.A.
Country
France
Transfer basis
Within EEA
TikTok (Bytedance)

TikTok ads / Pixel

Privacy policy
Company
TikTok Technology Ltd. / TikTok Pte. Ltd.
Country
Ireland / Singapore
Transfer basis
SCCs
LinkedIn Insight Tag

B2B retargeting / conversion tracking

Privacy policy
Company
LinkedIn Ireland Unlimited Company (Microsoft)
Country
Ireland
Transfer basis
SCCs + DPF
06

How to manage cookies

You have two ways to control cookies on Marcomm. You can open our to turn categories on or off at any time, or you can configure your allaboutcookies.org to block or delete cookies globally.

Manage cookies on Marcomm

Open the cookie management panel to adjust each category. Your choices are saved for 12 months.

07

Withdrawing your consent

Consent is not permanent. You can withdraw it at any time from the cookie management panel, and we will immediately stop using non-essential cookies on your next request. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

08

Your data subject rights

Depending on your jurisdiction, you have the following rights in relation to personal data collected through cookies:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to restriction: Request that we limit the processing of your data.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests or direct marketing.
  • Right to lodge a complaint: File a complaint with your local data protection supervisory authority.
09

Regional notices

The following regional regulations may grant additional rights depending on where you reside:

European Economic Area

GDPR / ePrivacy Directive

GDPR and the ePrivacy Directive require prior consent for non-essential cookies. You can contact your national Data Protection Authority to lodge complaints.

United Kingdom

UK GDPR / PECR

UK GDPR and PECR apply. The Information Commissioner's Office (ICO) is your supervisory authority.

California, USA

CCPA / CPRA

CCPA/CPRA give you the right to know, delete, correct, and opt out of the sale or sharing of personal information. Marcomm does not sell personal data.

Republic of Korea

PIPA

PIPA applies. You have rights to access, correct, delete, and suspend processing of your personal information. The Personal Information Protection Commission (PIPC) is the supervisory authority.

Japan

APPI

APPI applies. You may request disclosure, correction, and cessation of use of your personal data.

Singapore

PDPA

PDPA applies. You may withdraw consent and request access or correction of your personal data.

10

Children's privacy

Marcomm is not intended for individuals under 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us at privacy@marcomm.work.

11

Changes to this policy

We may update this Cookie Policy as our product evolves or as regulations change. Material changes will be communicated through the app or by email at least 14 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

12

Contact

Questions about this Cookie Policy or our cookie practices? Reach us at privacy@marcomm.work.

Data controller
Digitalog Technologies Inc.
Privacy contact
privacy@marcomm.work
Address
London, UK · Seoul, Korea
Cookie Policy | Marcomm